Cathora

Delete your Cathora account

You can delete your account and all of its data at any time.

In the app (fastest)

Sign in to Cathora and open Settings → Privacy and data.
If you want a copy first, tap Export my data.
Tap Delete my account, type DELETE, and confirm.

It happens straight away and you are signed out.

By email

If you can’t sign in, email [email protected] from the email address on your account with the subject “Delete my Cathora account”. We may ask you to confirm it is you, then delete your account within 30 days (usually much sooner) and reply to confirm.

What is deleted

Your account and sign-in, profile, preferences and reminders on every device.
Your journal, intentions, personal prayers, prayer history and Confession dates.
Your community content: posts (with the comments and prayers others added to them), comments, messages (removed for both people), connections, group and family memberships, and company listings.
Your invite code, invitations and credits, and your newsletter sign-up.

What we keep, and for how long

Nightly backups contain your data until they rotate out, within about 30 days. We restore them only to recover from a failure.
Reports you filed about other members are kept for safety, without your name. Your Founding Member number is retired, without any link to you.
Our staff audit log (actions taken by Cathora staff) is kept for accountability.
Confession notes are only ever on your devices: erase them from Confession on each device.